Return & Refund Policy
We pack our spices carefully to maintain hygiene and quality.
1. Returns
Due to the nature of food products, we generally do not accept returns once delivered.
2. Damaged or Wrong Product
If you receive a damaged, leaking, or incorrect item, please contact us within 48 hours of delivery
Share:
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Order number
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Photos or video of the issue
If approved then we will initate the refund
3. Refund / Replacement
After verification, we may offer:
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There is no exchange or replacement with us
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if any refund approved by the company it will take 7 working days to credit to your originial source account .
4. Non-Eligible Cases
Refunds are not applicable for:
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Change of mind
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Opened or used products
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Incorrect address provided by customer
5. Contact for Issues
+91 99524 32396 / 70100 35618
arun@virginexports.co.in